App Review Process
Every app submitted to the myPOS AppMarket—whether a new app or an update—is reviewed to ensure it meets our quality, compliance, and security standards.
App Status: Pending
After successful submission, your app will be set to Pending status.
- In this state, you can still edit the app's metadata (description, images, countries, etc.).
- Once the review begins, no changes are allowed until a new version is submitted.
First-Time APK Submissions
When submitting your app for the first time, the following app-level metadata is validated:
Required App Information & Assets:
- App Name
- App Description
- App Screenshots
- Target Countries
- Requested Permissions (only essential implicit permissions should be included)
- Website (if applicable)
- Privacy Policy URL
Subsequent APK Submissions
For all app updates, the following elements are checked:
- Changes to app information and assets
- Changelog of modifications since the previous version
Two-Layer Review Process
App review consists of two phases:
1. Automated Verification
- Validates APK structure, file size, and manifest configuration
- Ensures compliance with APK build guidelines
If any criteria fail, you won’t be able to submit the app for manual review
2. Manual Review
Once automated checks pass, a myPOS AppMarket administrator performs a hands-on review:
You must provide test credentials (if your app requires authentication)
Manual Review Covers:
- Security Check – ensures no malicious code
- Stability Test – detects app crashes or ANRs
- Performance Review – checks resource usage and responsiveness
- Functionality Test – validates advertised features
- User Experience – assesses layout, usability, and design
- Interoperability Test – confirms device compatibility
- Integration Test – ensures proper usage of myPOS terminal functions
If the app passes, it is:
- Signed using a PCI Certification Key by a myPOS reviewer
- Re-tested in a production environment
In rare cases, APK signing may cause compression issues. If this happens, you may be asked to rebuild and re-submit your APK.
Review Timeline
You will receive an initial response within 1–3 business days after submission.
Review Outcomes
You may receive one of the following:
- APK Approval – App is set to Online status
- APK Rejection – Does not meet guidelines
- Request for Additional Info – e.g. credentials, screenshots, video demos, or clarifications
Publishing
Once approved:
- The app goes Online in the myPOS AppMarket
- It becomes available for all compatible production devices
Need to escalate an urgent update or fix?
Email: appmarket@mypos.com